![]() Some merchants may require different authorization hold times. Why does the pre-authorization hold times differ? It is typically released upon checkout but may last up to a couple of weeks. Hotels may place a hold on your account for your room reservation. If you do not have a sufficient balance on your card to cover the amount, the transaction will be declined. ![]() Restaurants may automatically add up to 25% or more to your bill to cover a tip. (Hold times may vary depending on the merchant.) If you pay at the pump, a hold of up to $100 or more may be placed on your card. When using your card at gas stations, it is best to prepay for the exact amount at the cashier. Availability of the pre-authorized money could take up several days to be released into your card balance. The money will be released, and your balance will be adjusted. You’ll need your 4-digit PIN (Personal Identification Number) and may be asked for an additional form of Identification.Ĭertain purchases (hotels, restaurants, car rentals, gas stations, etc.) require pre-authorization and may temporarily hold money from your card balance that would be greater than the actual purchase amount once the purchase is processed. Ask the teller for the amount you would like to withdraw.ģ. ![]() Know your balance beforehand by logging into your myWisely ® account – the teller cannot tell how much money you have on your Card.Ģ. Go to any participating bank, let the teller know you want to do an over-the-counter transaction and tell them the amount you would like to withdraw. Enter your 4-digit PIN (Personal Identification Number). The easiest way to get cash back with your Card is at the places you already shop, like grocery and convenience stores.Ģ. Please reference your Cardholder Agreement and List of Fees to determine which in-network ATMs are available to you and then click here to find a location nearest to you.ġ. 5 Fees may apply if you use an out-of-network ATM. Get cash at millions of ATMs worldwide, including tens of thousands surcharge-free, innetwork ATMs nationwide. There are multiple ways you can access cash using your Card (please note that limits may apply to the amount of cash you are able to withdraw at merchants and ATMs 5).
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